New Customer? 10% OFF * first order code: WELCOME10

Assistance Programs

Customer Assistance

Qualifications & Verification

We understand that purchasing wellness supplements can become expensive. As apart of our socially conscious efforts we make sure our products are affordable for all. We offer up to 20% off to individuals in low-income households, on long-term disability and to veterans. If you believe you qualify for either of these categories, please review the requirements below and follow the instructions on how to apply.

IMPORTANT:

  • Please remove/hide any sensitive information, such as Social Security numbers.
  • Please allow up to 7 business days for approval. Once approved, we will notify you by email or phone.
  • So that we may continue to offer this program for all of our customers, we ask that you only use your discount for yourself, unless otherwise stated in the “Who can use” sections below.
  • Discounts cannot be used with other coupon codes and only apply to full-price retail orders.
  • We do NOT give partial refunds on orders made before approval.

Long-term Disability

Please provide either a documentation from a physician or government agency (SSI / disability income acceptance letter) as proof of disability to qualify for a discount on full-price retail orders.  

Who can use: We cannot provide this discount for family members of those on disability. You may lose your eligibility for this program if violations are suspected.

Veterans

As a veteran owned & operated company, we’re proud to offer a Veteran Assistance Program that provides discounts on our growing range of wellness products. We believe that everyone deserves access to the natural wellness products, and we want to make sure that veterans can afford the products they need to support their well-being.

All US Military veterans must upload a scan/photo of their DD-214, State issued ID with Veteran endorsement or VA card to qualify for a discount on full-price retail orders. We cannot provide this discounts for family members of veterans.

Who can use: You may use this discount for yourself ONLY. You may lose your eligibility for this program if violations are suspected.

 

Low Income

To apply for low-income assistance, upload a clear scan, photo or screenshot of a current document from a government agency that shows you are currently receiving low-income benefits. (SNAP, SSI award letters, LEAP, etc).

If you are not currently receiving benefits, you may alternatively upload a copy of your tax return for the previous year. Your yearly taxes must state that your income is below the federal poverty level. If you are unsure whether or not you qualify, please check here.

If you do not have a tax return, other proof of income can be submitted, so please upload them for consideration and give some detail about your situation.

Who can use: You may use this discount for yourself & immediate family members within the same home. You may lose your eligibility for this program if violations are suspected.

Apply for a program

Welcome to herbOrder