Terms & Conditions

FDA Disclosure

The content of this website has not been evaluated by the Food and Drug Administration (FDA) and makes no claim to diagnose, treat or cure any disease. It is recommended that you check with your health care provider before starting a new dietary supplement program.

User Agreement

You must read and agree to these Terms and Conditions before ordering any products from this website. By placing your order you agree to be bound by the following Terms and Conditions.

Any advice or recommendations given through this website or by phone, email, in-person, or otherwise, is at the reader’s sole discretion and risk. Information presented on this website is not to be interpreted as an attempt to prescribe or practice medicine. Always consult with a medical professional when making decisions regarding your health.

Product Disclaimer

The statements regarding these products have not been evaluated by the Food and Drug Administration. These products do not claim to diagnose, treat, cure or prevent any disease. The information on this website or in emails is designed for informational purposes only and is not intended to be a substitute for informed medical advice or care.

Do not use this information to diagnose or treat any health problems or illnesses without consulting a health care provider. By using this website, you hereby acknowledge and represent that you understand and agree to these terms and conditions, and you are warranting herbOrder that you are intentionally and knowingly seeking access to products for your own personal use.

If buying products containing CBD, You hereby further affirm and warrant that you are currently 18 years of age or older and are capable of lawfully entering into and executing the terms of this agreement.

REGARDING PURCHASING CBD PRODUCTS: By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FDA and do not claim to diagnose, treat or cure any disease. It is recommended that you check with your health care provider before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing cannabidiol. If you decide to purchase our products, you are drawing your own opinions as to any additional benefits or use these products may provide.

Content Disclaimer

Blog posts are for informational purposes only. The information is not a substitute for expert medical or veterinary care.  Never ignore medical advice or avoid seeking treatment because of any information you have read on herborder.com.

Posts may be written by guest contributors or compiled by staff, and represent their own observations. Content of these posts may be aggregated from posts, articles, studies and other informational sources from around the internet and from print media. AI collaborators, such as BARD, may be used to rewrite and structure content prior to posting. These observations are not guaranteed, are not medically substantiated, and may not be typical for other customers or pets.

Shipping Policy

Orders are shipped via USPS Ground Advantage unless you choose USPS Priority Mail or Express Shipping upon checkout. Priority orders are shipped within 3 business days and Express orders are shipped the day of or open of business the next business day, if the order was placed after mail pick-up times or closed of business. Business days are Monday-Thursday, excluding holidays.

In warmer weather, the melting possibilities of some edibles, bombs, balms, & salves, is a very valid concern. Upon our sole discretion we may make special adjustments to accommodate these concerns and ship your order with ice packs and line boxes with solar shield.

Pricing Information

All prices, stock availability and products advertised are subject to change. Although the website is updated regularly, it may happen that the stock status or pricing information on the website contains errors. We are not bound by stock status, our offer or any prices on the website and we, therefore, reserve the right to modify or cancel your purchase in the event of spelling, pricing, availability or other errors on the website.

Damage During Shipping or Incorrect Product

All shipments are carefully inspected before leaving our hands to you. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping and that it is the product you actually purchased. All claims for damaged or incorrect products must be made with 72hrs of receipt.

Please contact us and provide detailed information about any damaged or incorrect product within that time.

See details shipping & return information here > Shipping + Returns


Third Party Content

Any content, products or services posted on, transmitted through, or linked to by third parties from the website are the sole responsibility of the third-party originator of such content. herbOrder does not control, approve, sponsor, or endorse any third-party content, products or services on, or linked, through the website, and we make no representations regarding and are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of any third-party content, products or services. Links to any third- party content are provided for your convenience only. If you choose to access any third-party content, you agree that you do so at your own risk and herbOrder is not responsible or liable for any loss or damage of any sort that you may incur as a result of any third-party content, products or services. Any concerns regarding any such link should be directed to the particular third party website.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service? Contact Us

Last update: Nov 15, 2023

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